Privacy policy
Last updated: October 10, 2026
SitSmart ("we", "us") operates this online store. This Privacy Policy explains how we collect, use and share your personal information when you visit our store or make a purchase.
Information we collect
- Contact details: your name, email address, phone number, and shipping and billing addresses.
- Order information: the products you buy, order history, and payment confirmation. Card details are processed securely by our payment providers (Shopify Payments and PayPal); we never see or store your full card number.
- Device and usage information: your IP address, browser, device type, and how you use our store, collected through cookies and similar technologies.
- Messages you send us, such as customer support emails.
How we use your information
- To process and ship your orders, and send order and shipping updates.
- To provide customer support and handle returns and refunds.
- To prevent fraud and keep our store secure.
- To improve our store and show you relevant ads, including on Facebook, Instagram and other platforms.
- To send marketing emails, only if you choose to receive them. You can unsubscribe at any time.
- To comply with the law.
Who we share it with
- Shopify, which hosts our store.
- Payment providers that process your payment.
- Suppliers and shipping carriers that pack and deliver your order.
- Advertising and analytics partners, such as Meta and Google, to measure and improve our ads.
We do not sell your personal information for money.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how visitors use our store. You can block or delete cookies in your browser settings, but some parts of the store may not work properly.
Your rights
Depending on where you live, including California and other US states, you may have the right to access, correct, or delete your personal information, and to opt out of the sale or sharing of your information for targeted advertising. To opt out of targeted advertising, visit our "Your Privacy Choices" page. For any other request, email us and we will respond as required by law.
Children
Our store is not intended for anyone under 18, and we do not knowingly collect information from children.
Data security and retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep your information only as long as needed to fulfil orders, meet legal obligations, and resolve disputes.
Changes to this policy
We may update this policy from time to time. The updated version will be posted here with a new "Last updated" date.
Contact
If you have questions about this Privacy Policy or want to exercise your rights, email us at sikndrrx@gmail.com.